Last updated: 18 August 2026
At LIFSONA, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Order and transaction details
- Information you provide when contacting us
- Any other information you voluntarily provide to us
We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage information.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Provide customer support
- Communicate with you about your orders
- Respond to your questions and enquiries
- Improve our website, products, and services
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
We will only use your personal information for legitimate business purposes and as permitted by applicable law.
3. Payment Information
Payments may be processed through third-party payment providers.
LIFSONA does not intentionally store complete credit card, debit card, or other sensitive payment credentials on its own servers. Payment information is handled by the applicable payment provider according to its own privacy and security practices.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and provide essential website functionality.
You can adjust your browser settings to refuse or delete cookies. However, some website features may not function properly if cookies are disabled.
5. Sharing of Information
We may share necessary information with trusted third-party service providers who help us operate our business, such as:
- Payment service providers
- Shipping and delivery partners
- Website hosting and technology providers
- Analytics and website service providers
- Other service providers necessary to fulfil your order or provide our services
We do not sell or rent your personal information to third parties.
We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of LIFSONA, our customers, or others.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Third-Party Links
Our website may contain links to third-party websites or services.
LIFSONA is not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies before providing them with your personal information.
8. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.
If you would like to make a privacy-related request, please contact us through our Contact Us page.
9. Children’s Privacy
Our website is not intended for children to provide personal information independently. We do not knowingly collect personal information from children in violation of applicable law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.
Any updated version will be posted on this page with a revised Last updated date.
11. Contact Us
If you have any questions about this Privacy Policy or how LIFSONA handles your information, please contact us through the Contact Us page on our website.